Incident Overview
During non-working hours, the server room’s air conditioner short-circuited, resulting in a fire. The tiny spark turned into flame, resulting in a brewing fire scenario in the closed office. With no personnel on-site to react, the situation threatened to escalate out of control.
Emergency Response
- The SOC agent began live monitoring of the site to track the situation in real time.
- Simultaneously, the nearest fire station was notified of the incident.
- To facilitate a timely and targeted reaction, details regarding the location and fire risk were exchanged.
Final Outcome
The fire and rescue team came on time and successfully confined the fire, preventing it from spreading to other areas of the workplace or destroying essential infrastructure.
Technologies Used
- Smoke Sensors
- Video Surveillance Systems
- Security Operations Center (SOC) Platform
- Automated Alert System
- Live Monitoring Tools
Conclusion
This incident highlights the importance of automated monitoring systems and proactive risk management measures. MIPL used innovative technology and efficient operation to transform a potential disaster into a success story of operational excellence.
