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Incident Overview

A security guard conducting a routine check in the customer lobby experienced an epileptic attack in the early morning hours. He collapsed and banged his head, sustaining an injury. To avoid more injury, action had to be taken immediately.

Emergency Response

  • The security guard’s fall triggered the motion sensor on the premise, immediately alerting the MIPL Security Operations Centre (SOC)
  • The SOC agent validated the incident via live video monitoring and determined that the guard was unconscious and required immediate medical assistance
  • The agent kept the site under constant live surveillance to ensure that rapid action could be done if the situation worsened.
  • The agent contacted the nearest ambulance service and informed the Quick Response Team (QRT) of the emergency.
  • The QRT quickly arrived at the scene, provided first aid, and safely transferred the guard to the hospital for further treatment.

Final Outcome

The QRT came quickly to the incident, provided first aid, and transferred the guard to the hospital. The fast response allowed the guard to receive urgent medical care, ultimately saving his life.

Technologies Used

Motion Detection Sensors

  • Internet of Things (IoT)
  • Sensor Technology
  • Motion Detection Algorithms

Security Operations Centre (SOC)

  • Security Information and Event Management (SIEM)
  • Centralized Monitoring Systems
  • Data Analytics Platforms

Real-time Video Monitoring

  • Video Surveillance Systems (CCTV)
  • Video Analytics
  • Cloud-based Streaming and Storage Solutions

Quick Response Team (QRT) Integration

  • Geolocation and GPS Technology
  • Mobile Communication Platforms
  • Automated Alert Systems

Ambulance Service Coordination

  • Dispatch Management Systems
  • Mobile Communication Apps
  • GPS/Tracking Solutions for Ambulance Services

Conclusion

This incident highlights how Modern Informatics Security Solutions assure safety and prompt response during emergencies. Our innovative monitoring systems respond to security needs quickly and effectively, saving lives when every second matters.